Privacy Policy
Effective Date: September 10, 2026
1. Information We Collect
When you use our contact form, we collect the information you provide: your first and last name, email address, phone or WhatsApp number, selected exam, target score band, and timeline. We do not collect sensitive personal data beyond what is necessary to evaluate your case and provide our service.
2. How We Use Your Information
We use the information you submit solely to:
- Assess your eligibility for our exam help service
- Communicate with you via WhatsApp regarding your case
- Improve our service and internal operations
3. Data Storage
Contact form submissions are stored in HubSpot, our customer relationship management provider, and are accessible only to authorized team members. We retain submission data only as long as necessary to provide our service or as required by law.
4. Data Sharing
We do not sell, rent, or trade your personal information. We share contact form data with HubSpot only to operate our customer relationship management system, and may disclose data when required by law or to protect our legal rights.
5. WhatsApp Communication
By contacting us on WhatsApp, you acknowledge that WhatsApp's privacy policy also applies to those communications. We do not add your number to broadcast lists or marketing groups without your explicit consent.
6. Security
We implement appropriate technical and organizational measures to protect your data. However, no method of electronic storage or transmission is 100% secure.
7. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us on WhatsApp.
8. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact
For any privacy-related questions, reach us on WhatsApp or through the contact page.